Terms of Service - High Ten Ramsey Dispensary | Customer Terms & Conditions

Terms of Service

Customer terms and conditions for High Ten Ramsey Dispensary services

These terms govern your use of High Ten Ramsey Dispensary services and outline customer responsibilities, dispensary policies, and legal requirements for cannabis purchases in Ramsey, Minnesota.

Terms & Conditions

Customer Requirements

Effective Date: January 2025

Age Verification and Identification

By entering or attempting to enter High Ten Ramsey Dispensary, you acknowledge and agree to the following mandatory requirements:

  • Minimum Age: You must be 21 years of age or older to enter the dispensary or purchase cannabis products
  • Valid ID Required: You must present a current, valid, government-issued photo identification upon entry and at point of purchase
  • Acceptable Forms of ID: Driver's license, state-issued identification card, military ID, passport, or tribal enrollment card
  • ID Verification: Your ID must not be expired, altered, damaged, or tampered with in any way
  • Name Matching: ID must be in your legal name and match payment information (if applicable)
  • No Exceptions: We cannot make exceptions to age or ID requirements under any circumstances

⚠ Legal Notice — False Identification

Attempting to enter the dispensary with false identification, using someone else's ID, or being under 21 years of age is a criminal offense under Minnesota law. Violators will be denied entry, removed from the premises, and may be subject to legal prosecution.

Purchase Limits and Restrictions

Minnesota cannabis law establishes strict purchase limits. High Ten Ramsey Dispensary complies with all state-mandated restrictions:

  • Daily Purchase Limits: Customers may only purchase quantities allowed under Minnesota Statutes Chapter 342
  • Flower Products: Maximum daily limits apply to dried cannabis flower (weight-based)
  • Concentrate Products: Purchase limits based on total THC content per transaction
  • Edible Products: Daily limits on THC-infused edibles, beverages, and tinctures
  • Pre-Rolls and Other Products: Subject to state-mandated purchasing restrictions
  • Tracking System: All purchases are tracked through Minnesota's state tracking system
  • Multiple Visits: Attempting to circumvent purchase limits through multiple visits in one day is prohibited and may result in a ban

Medical Cannabis Patients

Registered medical cannabis patients may have access to additional products and benefits:

  • Higher purchase limits for registered medical patients
  • Access to medical-only products and formulations
  • Potential tax exemptions (where applicable)
  • Valid medical cannabis card must be presented at each visit
  • Medical registration must be current and not expired

Prohibited Items and Conduct

The following items and behaviors are strictly prohibited on High Ten Ramsey Dispensary premises:

  • Weapons: Firearms, knives, or any weapons of any kind (including concealed carry)
  • Outside Cannabis: Bringing cannabis products purchased elsewhere onto the premises
  • On-Site Consumption: Consuming, smoking, vaping, or eating cannabis products on dispensary property
  • Photography/Recording: Taking photos, videos, or audio recordings without express written permission
  • Disruptive Behavior: Loud, aggressive, threatening, intoxicated, or disorderly conduct
  • Harassment: Any form of harassment toward staff or other customers
  • Loitering: Remaining on premises without making a purchase or after business hours
  • Minor Presence: Bringing individuals under 21 years of age into the dispensary

Customer Conduct Policy

All customers must behave respectfully and professionally toward staff and other patrons. High Ten Ramsey Dispensary reserves the right to refuse service, request customers to leave, and permanently ban individuals who violate our conduct policies or create unsafe conditions.

Acceptance of Terms

By entering High Ten Ramsey Dispensary or using our services, you acknowledge that:

  • You have read, understood, and agree to these Terms of Service
  • You meet all legal requirements to purchase cannabis in Minnesota
  • You will comply with all federal, state, and local cannabis laws
  • You understand the legal restrictions on cannabis use and transportation

Store Policies and Procedures

Payment Methods and Pricing

High Ten Ramsey Dispensary operates under the following payment and pricing policies:

  • Cash Only: High Ten Ramsey Dispensary accepts cash only as payment
  • ATM On-Site: An ATM machine is available on premises for your convenience
  • No Returns Policy: All sales are final — no returns, exchanges, or refunds on cannabis products due to regulatory requirements
  • Price Changes: Prices are subject to change without prior notice
  • Taxes: All applicable Minnesota state and local taxes are added at point of sale
  • Discounts and Promotions: May have specific eligibility requirements, restrictions, and expiration dates

Product Quality, Testing, and Safety

High Ten Ramsey Dispensary is committed to providing safe, tested, and high-quality cannabis products:

  • Licensed Sources: All products are sourced exclusively from Minnesota-licensed cultivators, manufacturers, and processors
  • State Testing: Products undergo mandatory testing for potency, pesticides, heavy metals, microbials, and contaminants
  • Lab Results: Third-party laboratory test results available upon request for specific products
  • Proper Storage: All products stored according to manufacturer specifications to maintain quality and potency
  • Expiration Dates: Products sold within recommended freshness dates
  • Product Information: Staff trained to provide accurate information on effects, dosing, and responsible use
  • Packaging: All products sold in child-resistant, compliant packaging as required by Minnesota law

Product Defects and Quality Concerns

If you believe you received a defective, contaminated, or mislabeled product, contact us immediately at 763-208-4062. While we cannot offer returns due to regulatory restrictions, we will work within legal guidelines to address legitimate quality concerns and report issues to the appropriate regulatory agencies.

Online Ordering and Pickup

For customer convenience, High Ten Ramsey Dispensary offers online ordering with in-store pickup:

  • Online orders must be picked up in person with valid ID at 6111 US-10 #500, Ramsey, MN 55303
  • Age verification required at time of pickup
  • Orders held for the duration of the business day placed
  • Product availability subject to inventory
  • No delivery services — pickup only
  • Payment (cash) processed at time of pickup

Privacy, Security, and Data Protection

Your privacy and security are priorities at High Ten Ramsey Dispensary:

  • Data Collection: Personal information collected only as required by Minnesota cannabis regulations
  • Purchase Records: Transaction records maintained for state compliance and reporting requirements
  • Security Monitoring: Premises monitored by security cameras 24/7 for safety and loss prevention
  • Data Sharing: Customer information not sold or shared except as legally required by regulatory agencies
  • Data Protection: We comply with all Minnesota data protection and privacy regulations
  • Confidentiality: Staff trained on customer confidentiality and data protection

For complete privacy details, please review our Privacy Policy.

Operating Hours and Access

High Ten Ramsey Dispensary operating hours and facility access policies:

  • Regular Hours: Monday–Saturday 10 AM – 9 PM | Sunday 10 AM – 6 PM
  • Subject to Change: Hours may change due to holidays, weather, staffing, or operational needs
  • Capacity Limits: Entry may be restricted or delayed during peak times
  • Temporary Closures: We reserve the right to close temporarily for safety, security, inventory, or operational reasons
  • Closing Time: Customers must complete purchases and exit the facility by posted closing time
  • Entry Discretion: We reserve the right to refuse entry to any individual

Customer Service and Support

High Ten Ramsey Dispensary is committed to excellent customer service:

  • Knowledgeable, cannabis-certified staff available to answer product questions
  • Educational resources provided for new cannabis users
  • Product recommendations based on customer needs and preferences
  • Assistance with medical program enrollment (for eligible patients)
  • Feedback welcomed — call us at 763-208-4062